Hardware Procurement

  • Needs Assessment: Analyzing user requirements, business type, data volume, mobility, and future growth
  • Equipment Recommendation: Selecting appropriate devices – desktop computers, laptops, servers, network equipment, printers, etc.
  • Offer Comparison: Evaluating suppliers, pricing, warranties, compatibility, and availability
  • Logistics and Delivery: Planning shipment, installation, and testing
  • Documentation and Inventory: Entering equipment into the system, including serial numbers, purchase dates, and warranty details

Maintenance and Support

  • Preventive Maintenance: Regular cleaning, system updates, temperature and ventilation control
  • Repairs and Servicing: Troubleshooting issues – component replacement, system reinstallation, peripheral repairs
  • Upgrades: Expanding RAM, storage capacity, or replacing CPU/GPU based on user needs
  • Performance Monitoring: Using tools to track CPU, disk, and network activity to prevent downtime
  • Security and Protection: Physical device protection, antivirus solutions, and hardware-level data encryption
  • User Support: Helpdesk services, fast response to requests, and user training for optimal equipment usage
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